Click here to register for machine warranty after purchase

Exchange & Returns

EXCHANGE POLICY

EXCHANGES

Any unused product can be returned within 7 days of purchase and exchanged for another product. To be eligible for an exchange, the product must not have been used or expired, must have dated proof of purchase and product must be in the original box and/or packaging. 

BIOCAIR PRODUCT WARRANTY

BioCair Aerial Disinfection machines carry a one-year warranty from the date of purchase, a dated proof of purchase is required for any warranty claim. Warranty should be registered within 1 month after purchase date. The warranty does not apply to wear and tear that results from normal product usage. The warranty does not cover: accidental damage, neglect, abuse or misuse, any alternation of the machine or repair service by an unauthorised party. Failure to follow the operating instructions provided with the product will void the warranty.

Liability under the warranty is limited to repair or replacement; liability shall not exceed the purchase price. BioCair will not be responsible for any direct, indirect or incidental loss, or damages that arise from the loss, in connection with the use of the BioCair product.

The warranty and product instructions are subject to change without notice.